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Return & Refund

Last Updated: December 21, 2025

Thank you for choosing EmailMarketingRocket.com (“Company”, “we”, “our”, “us”). This Return & Refund Policy explains our policies regarding refunds, returns, cancellations, and service-related payments.

By purchasing any service or subscription from our website, you agree to this Return & Refund Policy in full.

Nature of Services

EmailMarketingRocket.com provides digital and virtual email marketing services, including campaign management, automation, email design, analytics, and strategic consultation.

Since these services are intangible, customized, and time-based, traditional returns or exchanges do not apply.

No Refund Policy

Due to the nature of digital and virtual services:

🔒 All payments made on EmailMarketingRocket.com are final and non-refundable.

This includes but is not limited to:

  • Monthly subscription fees
  • Setup fees (if applicable)
  • One-time or recurring service charges

Once a payment is processed, no refunds, partial refunds, or chargebacks will be issued under any circumstances.

No Returns Policy

We do not accept returns as our services are not physical products. Once service delivery has started, the order is considered fulfilled.

Unlimited Revisions Commitment

While refunds are not offered, we ensure client satisfaction through:

✅ Unlimited revisions on all plans
(Within the scope of the selected plan)

Unlimited revisions include:

  • Modifications to existing campaigns
  • Email content edits
  • Design adjustments

Unlimited revisions do not include:

  • New campaigns beyond plan limits
  • Additional services not included in your plan
  • Major scope changes or entirely new strategies

Subscription Cancellation Policy

Clients may cancel their subscription under the following terms:

  • Subscription cancellation must be done before the next billing cycle
  • Cancellation stops future charges only
  • No refunds will be provided for the current or previous billing periods
  • Services remain active until the end of the current billing cycle

Failed Payments & Chargebacks

  • Failed or reversed payments may result in immediate service suspension
  • Unauthorized chargebacks are considered a violation of our Terms & Conditions
  • We reserve the right to dispute chargebacks and terminate services if necessary

Exceptional Circumstances

Refunds or credits will not be issued for:

  • Dissatisfaction with marketing results
  • Changes in business goals or strategy
  • Lack of client engagement or delayed approvals
  • Compliance issues related to client email lists or content

Policy Acceptance

By purchasing any plan or service from EmailMarketingRocket.com, you acknowledge that:

  • You understand the nature of digital services
  • You agree to the no-refund and no-return policy
  • You accept unlimited revisions as the sole remedy

Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions regarding this Return & Refund Policy, please contact us: