Last Updated: December 21, 2025
Welcome to EmailMarketingRocket.com (“Company”, “we”, “our”, “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website or use our email marketing services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect both personal information and non-personal information from you.
1. Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Business name
- Billing and payment details
- Communication details
- Information submitted through contact forms, live chat, or email
2. Non-Personal Information
We automatically collect certain non-identifiable information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring URLs
This data is used for analytics and website optimization purposes.
How We Use Your Information
We use the collected information to:
- Provide and manage our email marketing services
- Process payments and subscriptions
- Communicate with clients regarding services, updates, or support
- Improve website performance and user experience
- Send service-related emails and notifications
- Analyze website traffic and marketing performance
- Comply with legal and regulatory obligations
Email Marketing & Communication
By contacting us or purchasing our services, you consent to receive service-related communications from EmailMarketingRocket.com. These may include:
- Account updates
- Service notifications
- Billing-related emails
- Marketing or promotional messages (where permitted by law)
You may unsubscribe from promotional emails at any time. However, transactional and service-related emails are mandatory for active clients.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. For detailed information, please refer to our Cookies Policy.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share your data only with:
- Trusted third-party service providers (e.g., payment processors, analytics tools, live chat providers)
- Legal authorities when required by law or to protect our rights
- Business partners strictly necessary to deliver our services
All third parties are required to maintain confidentiality and data security.
Third-Party Services & Links
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies separately.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from:
- Unauthorized access
- Data loss
- Misuse or alteration
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide services
- Fulfill legal, contractual, or accounting obligations
- Resolve disputes
Once no longer required, your data is securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to withdraw consent
To exercise any of these rights, please contact us using the details below.
Compliance with Laws
We aim to comply with applicable privacy and data protection regulations, including but not limited to:
- General Data Protection Regulation (GDPR)
- CAN-SPAM Act
- Other applicable local and international privacy laws
Clients are responsible for ensuring their own email marketing compliance when using our services.
Children’s Information
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided personal information, please contact us immediately.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services indicates acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- General Inquiries: contact@emailmarketingrocket.com
- Support: support@emailmarketingrocket.com
- Order-Related Queries: order@emailmarketingrocket.com
- Live Chat Support: Available on our website