Get Started

Terms & Conditions

Last Updated: December 21, 2025

Welcome to EmailMarketingRocket.com (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website and services.

By accessing this website or purchasing any of our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Services Overview

EmailMarketingRocket.com provides professional email marketing services, including but not limited to:

  • Email campaign management
  • List management and segmentation
  • Email design and templates
  • Automation and email sequences
  • Analytics and reporting
  • Strategy consultation
  • Landing page creation (Premium plan)

Services are offered on a subscription-based monthly pricing model unless otherwise specified.

2. Eligibility

By using our website or services, you confirm that:

  • You are at least 18 years of age
  • You have the legal authority to enter into a binding agreement
  • You will use our services for lawful business purposes only

3. Account & Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of their account details
  • Ensuring email lists are legally collected and compliant with applicable laws
  • Providing content, approvals, and feedback in a timely manner

We are not responsible for delays caused by incomplete information or late responses from clients.

4. Pricing & Payments

  • All prices listed on EmailMarketingRocket.com are in USD unless stated otherwise
  • Payments are billed on a monthly subscription basis
  • Payments must be made in advance to activate or continue services
  • Failure to complete payment may result in service suspension or termination

5. No Refund Policy

Due to the nature of digital and virtual services, all payments are final and non-refundable.

However:

  • We provide unlimited revisions within the scope of the selected plan
  • Clients may cancel their subscription before the next billing cycle to avoid future charges

By purchasing any plan, you explicitly agree to this no-refund policy.

6. Subscription Cancellation

  • Clients may cancel their subscription at any time before the next billing cycle
  • Cancellation prevents future billing but does not refund previous payments
  • Services will remain active until the end of the current billing period

7. Unlimited Revisions Policy

Unlimited revisions apply only to:

  • Services included within the selected plan
  • Reasonable revision requests related to existing work

Unlimited revisions do not include:

  • New campaign requests beyond plan limits
  • Additional services not included in the plan
  • Scope changes or entirely new strategies

8. Communication & Support

We provide customer support via:

  • Email
  • Live chat
  • Chat and email response times vary based on the selected plan

Contact emails:

9. Compliance & Legal Responsibility

Clients are solely responsible for ensuring compliance with all applicable email marketing laws, including but not limited to:

  • CAN-SPAM Act
  • GDPR
  • CASL
  • Any local or international regulations

EmailMarketingRocket.com is not liable for compliance violations related to client-provided data, lists, or content.

10. Intellectual Property

  • All website content, branding, and materials belong to EmailMarketingRocket.com
  • Custom email designs and content created for clients may be used in our portfolio unless otherwise agreed in writing
  • Clients may not resell, redistribute, or reuse our materials for commercial purposes without permission

11. Third-Party Tools & Platforms

We may use third-party platforms to deliver our services. We are not responsible for:

  • Downtime or outages
  • Policy changes
  • Limitations of third-party services

Use of third-party tools is subject to their respective terms and policies.

12. Limitation of Liability

EmailMarketingRocket.com shall not be liable for:

  • Loss of revenue or profits
  • Marketing performance outcomes
  • Data loss
  • Business interruption

Our total liability, if any, shall not exceed the amount paid by the client for the current billing cycle.

13. Indemnification

You agree to indemnify and hold harmless EmailMarketingRocket.com from any claims, damages, losses, or expenses arising from:

  • Your use of our services
  • Your email content or subscriber lists
  • Violation of any applicable laws or regulations

14. Termination of Services

We reserve the right to suspend or terminate services if a client:

  • Violates these Terms & Conditions
  • Engages in illegal or unethical activities
  • Abuses support or staff

No refunds will be issued in such cases.

15. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website or services constitutes acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable international business laws, without regard to conflict of law principles.

17. Contact Information

For questions regarding these Terms & Conditions, please contact us: